Your candle will arrive with the wick trimmed to the optimum height of 0.5cm. When first burning your candle allow the wax to melt completely to the side of the glass, if the candle is extingiished prematuraly it can create "tunneling" that will never allow the candle to burn correctly. Please esnure all wicks are lit for an even burn.
We recommend Burning your candle for 2 - 3 hours (max) each use to prevent excessive melt pools or tunneling. If candle is burnt for excessive periods it will effect burn quality, longevity and cause blackening around glass.
Keep wick trimmed to 0.5cm to ensure a gentle even burn. Your candle will burn significantly quicker & retain more heat if the wick is too long. This can potentially cause black smoke & corrupt the quality of fragrance. Do not burn candle below 1cm at base of candle to avoid excessive heat and potential breakage of glassware
Always allow the candle to cool before trimming the wick. This prevents debris from the wick potentially falling into wax and destroying fragrance quality.
If the inside of the jar becomes blackened distinguish the candle, allow for it to cool, then wipe clean the blackened area before next use.
DO NOT use lid to extinguish candle.
If you have any further questions or need assistance with your candle, please contact us